Administrator and Sales Support Assistant- The Panelling Centre, Deansgrange
Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. Main brands include Chadwicks, Heiton Buckley, Sam Hire, Cork Builders Providers, Panelling Centre, Davies & Telfords. The Chadwicks Group currently employs approximately 1,400 colleagues in over 50 locations.
Principle Objective
The successful candidate will be an integral part of the Administration function providing efficient and accurate administrative support to the branch team.
Knowledge & Experience
Excellent written and numerical skills
Excellent IT literacy with an ability to efficiently learn new systems
2 years previous administration experience in a fast-paced environment
Health and Safety compliance experience
Key Responsibilities
Allocate incoming phone calls appropriately and email enquiries
General office administration duties filling / scanning etc.
Supporting counter sales and preparing sales dockets
Administer petty cash and assist the cash office when needed
Health & Safety Awareness - ensure that Company Health & Safety Regulations are strictly adhered to
Building customer relationships
Maintain a high customer service standard ensuring all customers are dealt with in an efficient and effective manner
Take responsibility, as requested, for the development and implementation of the strategic and business plan, involving regular consultation with Senior Management
Responsible for the re-order of selected product lines and also ensuring that stock levels of selected product lines are maintained at optimum levels
Ability to manage and anticipate change
Ensure a tidy working environment at all times in line with health and safety guidelines
Actively safeguard against theft of company goods or property by being security conscious at all times
Ensure all company policies are implemented accordingly
Ability to prioritise workload
Effective team working and networking skills
Commercial awareness and numeracy skills
Excellent interpersonal and customer-facing skills
The flexibility and willingness to learn
Excellent organisation skills and attention to detail
Excellent communication skills, both oral and written
To enjoy working with people
A positive attitude
IT literacy and the ability to handle analytical data
Key Relationships
Branch employees
Branch Manager
Sales Representatives
Regional Director
Head Office team
Customers & Suppliers
Essential Competencies
Excellent interpersonal skills
Can establish efficient administration processes
Excellent organisation skills and attention to detail
Ability to prioritise workload
Must demonstrate exemplary writing & communication skills
Be adaptable & flexible & able to cope with an evolving role
Be innovative and forward thinking
Bring a positive and enthusiastic approach to the role
Must at all times remember confidentiality is essential
Have tact and diplomacy
Contract Type
Permanent
Full time 39 hour contract
Working week Monday to Friday, may be required to take part in the Saturday roster
Our Benefits Include
Competitive Basic Salary
Bonus Opportunity
Private Health Care
Sick Pay Scheme
Paid Maternity and Parental Leave
Pension Scheme
Colleague Saving Scheme
Profit Share Scheme
Colleague Discount
Educational Assistance
Wellness initiatives
Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.