Branch Manager - Morgans Timber - Clondalkin, Dublin 22

Part of Grafton Group Plc, Chadwicks Group is the market leader in the builder’s merchanting industry in the Republic of Ireland. The core business is through the traditional Builders Merchants division. Main brands include Chadwicks, Cork Builders Providers, Davies & Telfords. In addition, and through organic growth and acquisitions the Group have established a range of brands which are close to the core but offer a uniquely different range of products. These include Heitons Steel, Panelling Centre, Morgans Timber, Proline, Sitetech & Rooney's Hardware.

Morgans Timber

As Ireland’s leading specialist timber importers and merchants, Morgans Timber supplies high-quality hardwood and softwood to trade and retail customers across the country. For over 100 years, Morgans Timber has offered a specialised range of premium timber and sheet material, selected to the exact specifications to suit customers’ needs and applies best-in-class practices and technological innovations to provide customers with premium quality and ethically sourced products.

Principle Objective

Reporting to the Regional Director, the Branch Manager is responsible for all of the daily functions within Morgans Timber. The successful appointee will be instrumental in developing a branch business plan and overseeing the daily implementation of the business plan in order to achieve branch revenue, sales and service goals

Knowledge & Experience

• Previous Management experience
• A strong understanding of the hardwoods/softwoods and sheet materials industry
• Proven experience of dealing with joinery manufacturers and specifiers
• Full competence with standard software packages, including MS Word, Excel
• Third level degree in a commercial discipline is desirable but not essential

Key Responsibilities

• Ensuring that the sales team provide a friendly open and enthusiastic customer service both in person and on the phone
• Have an understanding of basic accounting and computers.
• Working with sales representatives to establish their monthly growth targets and development objectives
• Work closely with the Regional Director to assist in driving the development of the Branch. Also ensure that standards are met for service excellence
• Maintain thorough knowledge of Chadwicks Group and competitor products/services to maximise sales and service opportunities
• Improve the performance of the Branch across a number of key performance measures
• Undertake customer service duties as required to ensure the effective and efficient management of the branch
• Generate a culture of continued improvement through performance coaching and leading by example in terms of commitment, enthusiasm and drive
• Maintaining a clean, well-organised and properly merchandised store at all times
• Ensuring that all policies, procedures and controls are followed at all times
• Branch administration

Essential Competencies

• Strong commercial acumen
• Strong ability to negotiate obstacles
• An understanding of basic accounting and computers.
• Excellent people management skills
• Effective team working and networking skills
• Excellent interpersonal and customer-facing skills
• Strong communication skills, both written and verbal
• The flexibility and willingness to learn
• To enjoy working with people
• Tact and diplomacy

Contract Type

• Permanent
• Full time 39 hour contract
• Working week Monday to Friday
• Location - Clondalkin, Dublin 22

Our Benefits Include

• Competitive Basic Salary
• Bonus Opportunity
• Private Health Care
• Sick Pay Scheme
• Paid Maternity and Parental Leave
• Pension Scheme
• Colleague Saving Scheme
• Profit Share Scheme
• Colleague Discount
• Educational Assistance
• Wellness initiatives

CHAD22IE-H

Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification.  At Chadwicks Group we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.  You may be just the right candidate for this or other roles.

DISCLAIMER: Chadwicks Group reserves the right at any time to change, delete, or add to any of the provisions of this Role Profile at its sole discretion and it is the colleagues responsibility to familiarise themselves with these changes.  Furthermore, the provisions of this Role Profile are designed by Chadwicks Group to serve as guidelines rather than absolute responsibilities and duties.

Also known as Store Manager Branch Supervisor Team Leader