We believe that all of us can perform at our optimum level. This is an ongoing process that involves training, support and resources, so we can make the right decisions, share information and create clear goals. We provide clear growth paths for our colleagues, listening and praising efforts while forgiving and learning from mistakes.
We have the right attitude towards the business and determination to succeed. This means being able to take action and have the courage to commit, learn and preserve through all challenges and failures. We use past experiences and intelligence to make smart decisions with assertiveness, confidence, passion, discipline and creativity.
A customer is the most important visitor on our premises. We are dependent on him, and he is part of our business, the purpose of it. He is doing us a favour by allowing us to serve him. We listen to what he says, using positive language and keeping our promises.
We believe that the strength of our company lies in the power of our people. By creating a collaborative and supportive environment, we believe this builds a rewarding and long-term career for our colleagues. We want to be the best that we can be, working together to accomplish success, do things differently and achieve better outcomes
We are driven, eager, motivated and have a strong desire to succeed. We set clear goals and strive continuously to improve, seeking new challenges, experiences and opportunities. That means that we expose ourselves to new ways of thinking while not being afraid to ask for help.
We always mean and do what we say, to customers, suppliers and each other. We are honest, truthful and accountable for our actions. We believe that trust is the foundation of every successful relationship.